“OurAssuranz” is the Digital arm of BIGTEL Insurance Private Limited., a company that has a Govt. approved Corporate Agency License from IRDAI authorizing it to sell all kinds of Insurance Products (Life Insurance, Health Insurance & General Insurance) and act as a mediator in the insurance-related sector. We have been in the business of outbound calling/lead generation and customer support for the last 12 years with our forte being in the field of Telemarketing. We have built strong teams and provide them with adequate back-end support in terms of training and processes. We are a Professional & People-centric organization with the aim of developing skilled manpower and maintaining low attrition levels.

Management Profile: Our core Management team consists of a varied mix of professionals like Chartered Accountants who have experience in outsourcing business and are one of the pioneers in the collection business in domestic industry, a Computer Science Post Graduate with core experience in the Call Centre Business and an MBA with over 30 years of experience in the Banking & Insurance sector.

Our Set-up: Located in New Delhi, we have a state-of-the-art technical infrastructure, designed for integrated Internet and voice-based support as per best international practices. With 400 seats, 24×7 capacity, this is a one-stop solution for multi-channel integrated services.

Infra &Technology: We have best-in-class technology equipment and software for our Call Center and BPO operations. This ensures maximum uptime of the technology infrastructure thereby ensuring uninterrupted service delivery.

Range of Services: We offer a range of services with our forte being in Telemarketing & Telesales, Lead generation and Customer Support. 

Focus on Quality of Business: We provide our best efforts in terms of sourcing new business by ensuring focus on the quality of business. This is done by keeping a constant tab on important parameters of this business such as regular in-house training of the Tele-callers to ensure clear knowledge and communication of the product details to the customer & constant efforts to procure high quality databases so as to result in quality business and quality of profile of customers.